Buyer FAQ

Engine and transmission mounts are our core range. We also supply control arm bushings, control arms, dust boots, shock absorbers, driveshaft and axle mounts and other chassis rubber parts, all on one order if you need them. We can also put together a complete engine and transmission mount kit for one vehicle and quote it line by line.

No. Ningbo Btycolor International Trade Co., Ltd. is an auto parts sourcing and export company in Ningbo, China, with 17 years of experience in the auto parts trade. We select the supplier for each part, inspect the goods before shipment and consolidate your whole order into one shipment. You deal with one contact instead of several factories.

Send your OE or reference numbers, the quantity for each item, the vehicle details and your destination country. Use the inquiry form, email eva@btycolor.com or WhatsApp +86 158 5749 1868. A spreadsheet is fine. We reply within 24 hours with a quotation or with questions on any lines that need clarification.

Yes. Send OE numbers or aftermarket references such as MEYLE, febi, FEBEST, Anchor, DEA or Westar. We match each number and check it against the vehicle year, engine, transmission, market version and mounting position. A matching number alone does not prove fit, so if a reference could match more than one application, we ask for the missing detail before quoting. These brands are independent of BTYCOLOR and are named for reference only.

Prices depend on the exact reference, quantity, packing and destination. We quote FOB Ningbo, CIF or DDP. Every quotation states the unit price, currency, trade term, MOQ, lead time and how long the quote is valid.

Yes. Samples let you check fit and quality before the bulk order. Whether a sample is charged depends on the item; if it is, the sample fee is deducted from your bulk order. Standard samples in stock are sent within 7 days. Custom samples are sent within 30 days.

Our usual MOQ is 50 pcs per part number, and you can mix many part numbers in one order. Trial orders below the MOQ are accepted. The MOQ for each item is stated in the quotation.

Lead time is 7 to 60 days after we receive your order, depending on the items and quantities. The lead time for each item is stated in the quotation and confirmed in the order confirmation.

We accept T/T: a 30% deposit with the order and the 70% balance against a copy of the bill of lading. The payment terms for each order are written in the order confirmation.

Before goods are packed for export, we check them against the approved sample and the agreed specification: dimensions and interfaces, rubber and metal condition, markings, labels, packaging and carton counts. You can also inspect the goods yourself by photos or a live video inspection, or appoint a third-party inspection company.

Our parts carry a warranty of 12 months or 30,000 km, whichever comes first.

Email eva@btycolor.com or WhatsApp +86 158 5749 1868 with your order number and photos or a video showing the part, its label and the problem. Keep the affected parts until the case is closed. We reply within 24 hours and handle the case according to the terms in your order confirmation.

Neutral packaging, BICVFRT brand packaging or your own brand. For your own brand, send the box artwork, label content and barcode requirements with your inquiry, and we include the packaging in the quotation.

We ship under FOB Ningbo, CIF or DDP terms. Under FOB, we hand the goods over to your forwarder in Ningbo; under CIF or DDP, we arrange shipping to the agreed destination. We provide the Commercial Invoice, Packing List, Certificate of Origin and the other documents you need for customs clearance. Our main export markets are North America, South America, Southeast Asia and Africa.